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EXCLUSIVE COLLECTION
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FAQ
1. HOW TO PLACE AN ORDER?
You can place an order on the website or using the ZAGON mobile app, available for download in AppStore and PlayMarket.
2. HOW LONG DOES IT TAKE TO PRODUCE AN ORDER?
Production time can take up to 12 working days.
3. HOW TO PROPERLY CARE FOR THE PRODUCT?
- The recommended washing temperature is 30 degrees Celsius.
- Washing should be done with the wrong side out.
- Exclude bleach.
- Use only natural drying.
- Do not iron on the image.
- Set only the medium mode.
- Perform this process on the reverse side.
- Washing should be done with the wrong side out.
- Exclude bleach.
- Use only natural drying.
- Do not iron on the image.
- Set only the medium mode.
- Perform this process on the reverse side.
4. IS AN EXCHANGE OR REFUND POSSIBLE?
Yes, an exchange or refund can be made within one month of receipt of the order, if it has not been in use.
5. HOW DO I KNOW THE STATUS OF MY ORDER?
Order status can be tracked in your profile and on the used email when placing the order.
6. IS IT POSSIBLE TO PRODUCE AN ITEM WITH A DIFFERENT PRINT TO ORDER?
No, only what is shown in the catalog is available for ordering.
7. HOW CAN I CONTACT YOU?
You can write to us in private messages in the Instagram, or by e-mail info@zagonbrand.com.
8. HOW TO GET THE RIGHT SIZE?
In order to choose the right size use the size guide presented on the website.
9. WHAT ARE THE PRINTS MADE OF?
The prints are made with DTF digital printing technology using PET film.
